Organizational Number: 934 475 151
Effective Date: 15.11.24
Welcome to Wentury SB, a Norwegian digital marketplace connecting users with verified expedition experts for consultations. By accessing or using our platform, you agree to these Terms and Conditions, which constitute a legally binding agreement.
Wentury SB facilitates video consultations with experts who have undergone a thorough onboarding process, including ID verification through Stripe's verification software, communication quality assessment, and approval by Wentury SB. Experts are responsible for providing accurate information and refraining from giving advice outside their expertise.
Note: Wentury SB uses third-party services, such as Stripe for payments and Google Meet for consultations, to facilitate its platform. Wentury SB is not responsible for the performance, security, or privacy practices of these third-party services.
Payment Processing: Payments for consultations are processed by Stripe using a credit or debit card. Payment is charged when the booking is made, confirming the appointment.
Booking Process: Users book consultations via Calendly, integrated with Stripe for secure payments. Upon booking, users receive a confirmation email with consultation details. The consultation is currently held via Google Meet, and a Google Meet link will be provided in the booking confirmation.
Wentury takes a 10% fee on each consultation. Stripe applies a processing fee of 2.5% + 2 NOK, which may vary by currency and payment method. Due to potential currency exchange and transaction fees, the total deduction can be up to 19%, including the Wentury and Stripe fees. The total price displayed on the platform at checkout is the final price the user will pay, and experts will be compensated according to the above deduction structure.
Note: If the user requests a refund, the Stripe transaction fee will not be refunded and is considered a processing cost loss.
This service is intended to provide guidance and advice based on current knowledge and expertise. However, circumstances may change after a consultation, and advice provided may no longer be applicable. Wentury SB and its experts are not liable for outcomes based on changing conditions.
Responsibilities: Experts are responsible for providing accurate profile information, remaining within their expertise, and ensuring availability and professionalism during consultations.
Profile Listing Fee: Beginning on December 1st, experts will be required to pay a one-time €22 fee to join Wentury SB. This fee covers the setup of the expert’s profile, including integration with the booking and payment systems, Calendly and Stripe. If an expert is not approved during the onboarding process, this fee will be fully refunded.
Wentury SB is a platform designed to facilitate safe and secure transactions between users and experts. To maintain the integrity of our platform, experts are required to conduct all client interactions and transactions exclusively through Wentury.
Violation and Consequences: Experts found in violation of this exclusivity policy may face a temporary suspension or ban from Wentury for a specified period. Repeat violations may result in permanent account termination.
Wentury SB values user privacy and complies with Norwegian data protection laws. Refer to our Privacy Policy for details.
Social Media Promotion: By using our platform, you agree that Wentury SB may use pictures, videos, and names from consultations or related promotional content on social media. If you wish to opt out of specific promotional uses, please contact us at contact@wentury.com.
Content on Wentury SB is protected under intellectual property laws. Unauthorized use is prohibited.
Users may review consultations. A link will be provided after the consultation.
Wentury SB complies with Norwegian consumer protection laws. For any issues, contact us at contact@wentury.com.
Wentury SB facilitates, but does not provide, consultations. We are not liable for consultation outcomes. Any claims are limited to the amount paid by the user for the specific consultation.
Wentury SB provides the platform "as is" and "as available" without warranties of any kind, either express or implied. Users acknowledge that consultations are provided at their own risk, and Wentury SB disclaims any responsibility for specific outcomes or results.
Wentury SB reserves the right to amend these Terms. Changes will be posted on our platform, with notice for significant updates.
Wentury SB is responsible solely for facilitating connections between users and experts and is not liable for the content, accuracy, or outcomes of consultations.
Wentury SB reserves the right to suspend or terminate accounts that breach our policies or misuse the platform.
These Terms are governed by Norwegian law, and any disputes will be resolved under its jurisdiction.
VAT is not included in this service until a specific turnover threshold is met, in accordance with Norwegian tax regulations. Once this threshold is exceeded, a 25% VAT will be added to the service fees on top of the listed price. Users will see the VAT applied to the price at checkout, without additional notification.
Email: contact@wentury.com
Phone: +47 98199017
By using Wentury SB, you acknowledge and agree to these Terms and Conditions.